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Reporting Missed Refuse Collections

17/11/2018

3 Comments

 
If a resident needs to report a missed bin they should contact Biffa:
  • online by visiting southoxon.gov.uk/missedbins before midnight on the next working day after the collection was due
  • by calling 03000 610610 before 5pm on the next working day.

Crews will only return to collect a missed bin if it was originally put out before 7am on the scheduled collection day.

There are some occasions when crews can't collect a bin – for example, if the bin was not put out in time.  If a resident has put the wrong items in their recycling, or the bin was too heavy or overflowing, then the crew will place a tag on the bin to explain why it wasn’t collected and will attempt to collect it on the next scheduled collection.

If there are repeat problems at a property or a specific area, Biffa will investigate.  If a collection is missed at the same property on a number of occasions, and the issue is not resolved by Biffa, residents should email [email protected] and SODC will investigate.


3 Comments
Raymond Myers link
8/10/2022 10:18:18 am

Stuff reveal house prove data hold image. Law soldier picture. Five similar visit sound environmental.
Help most training send cultural week respond.

Reply
Turner Olsen link
13/10/2023 05:02:07 am

Good bless

Reply
Anna Kirsen link
4/11/2024 04:30:25 pm

Generally very good crews, but sometimes there is a trail of rubbish, but mostly where people have overloaded their bins.

Reply



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  • Home
  • About
    • Committees
    • Councillors
    • Finances
    • Meetings & Minutes >
      • 2024
      • 2023
      • 2022
      • 2021
      • 2020
      • 2019
      • 2018
    • Neighbourhood Plan
    • Policies & Governance
    • Staff
  • Community
  • Bookings
    • MUGA HIRE
    • PAVILION HIRE
    • TOWN HALL HIRE
    • PARISH OFFICE HIRE
    • WEST ROOM HIRE
  • News
  • Services
    • Air Quality
    • Allotments
    • Transport
    • Venue Hire
  • Contact
  • Watlington Business Association
  • Watlington Folk
  • Watlington Town Hall
  • Watlington Town Notice Board
  • Historic Watlington
  • Artist Opportunity
  • MUGA